We bought a home in 2017 and I found Alice randomly on a Web site and was so happy I did.  She has bent absolutely over backwards in helping us find our dream home.  She has been 100% clear about all facets of buying a home and carefully explained everything to us in full detail as we meandered in and out of the home buying  process!  We couldn’t have done it without her!

Brian excelled in all aspects of what I would expect from a realtor. The bottom line is that he successfully sold our home for full asking price in a mere two days. He is professional, communicates step-by-step the process, and made me feel confident that our home was going to be given his full attention. His took great pictures and uses high quality marketing materials. I highly recommend (and I have already to family) working with Brian and would do again. -Anonymous

Steve LaCrosse from the Ladd Group was a spectacular real estate agent. He took the time to get to know who we were and what we needed during the process. I felt like he cared about matching us up with the right property instead of just selling something. I’ve already recommended him to many people asking for agents who know the area from the view of a family member, not just that of a salesman.

We bought a Single Family home in 2016 in Awbrey Butte, Bend, OR. Alice listened to our needs and wishes and found the perfect neighborhood. We have recently moved in and could not be happier! I would recommend her to all my friends.

Brian is a joy to work with. His background in construction is a definite plus and helped us stay away from some questionable properties. He led us through the buying process and was always there to answer any questions or resolve issues that came up. His guidance and expertise were greatly appreciated and I would highly recommend him when choosing a realtor. -Anonymous

Brian and his team exceeded our expectations and had to put up with a some difficult situations (through no fault of theirs) while we sold the home. They also managed to sell our home while we were completely absentee – in California. They shot and produced a FANTASTIC marketing video, which I think really helped and everyone at the Ladd Group was responsive and helpful. Highly recommended to anyone looking to buy/sell in Bend OR area. -Tim

Bryan Hilts was profoundly attentive and effective at getting us our second home that we desired for a real estate investment. We are so pleased with the home, location and of course price in such a ridiculously competitive market. Unlike many real estate agents, Bryan really listened to our needs and didn’t waste our time showing us houses that did not meet our requirements or were not in our price range. I am grateful for his expertise in making the whole experience a lot more easier

Denise was very supportive and helpful during the house buying and selling process. She was knowledgeable; and her steady, low key style suited my likes and needs. I very much enjoyed working with her.

My experience with the Ladd Group has been superior, due in large part to the efforts of Alice Fairbairn. Alice has been a true professional, and a pure delight to work with, and one of the very few people I have worked with over the years who seemed to have a genuine interest in my needs, instead of just focusing on the sale. Her associate, Allison Wiggins was also a positive part of the process. The Ladd group is indeed fortunate to have these two professionals as members of their group.

This Ladd team is the most professional team of realtors I have ever dealt with. They are compassionate and detailed in every phase of the process and their communication is above reproach as we were involved in every phase of the sale of our home and the purchase of our new home. Bryan Hilts was especially helpful during the entire process of selling our home and buying a townhome.