Alice Fairbairn was great to work with! It took us almost a year to find the right house and Alice was super helpful every step of the way. This was by far the best and the least stressful home purchase I’ve ever had. I can’t recommend her enough if you’re looking for a house.

Brian and his team exceeded our expectations and had to put up with a some difficult situations (through no fault of theirs) while we sold the home. They also managed to sell our home while we were completely absentee – in California. They shot and produced a FANTASTIC marketing video, which I think really helped and everyone at the Ladd Group was responsive and helpful. Highly recommended to anyone looking to buy/sell in Bend OR area. -Tim

Brian did a great job for us. He listened to our needs and did not try to up-sale. He knew the market and knew the right people to contact. He tried to make the process as painless as possible. We will use Brian again. -Gregor Munich

Bryan Hilts was profoundly attentive and effective at getting us our second home that we desired for a real estate investment. We are so pleased with the home, location and of course price in such a ridiculously competitive market. Unlike many real estate agents, Bryan really listened to our needs and didn’t waste our time showing us houses that did not meet our requirements or were not in our price range. I am grateful for his expertise in making the whole experience a lot more easier

My wife and I could not have been more pleased with the work that Brian and the Ladd Group performed with the sale of our home, and the purchase of our new one! Not only was the listing of our home really well done, but the execution was incredibly impressive. The house sold in one week for over asking! Our needs were somewhat complex as well, with the sale/purchase simultaneous, and Brian’s teammate Lily Leedom worked daily with us to find our new home. Lily was diligent in learning our prefer…

Denise Wyatt was amazing throughout the process of both selling our current home and purchasing our new home. She helped sell our home at the top of market value in about two weeks, and helped us negotiate a number of changes and upgrades in our new construction home purchase. Other members of the Ladd group also were very helpful and responsive. We have bought and sold many homes over the last 25 years and Denise and the Ladd group team have been the best we’ve worked with.

Kim Chapin from the Ladd Group is awesome! Coming from out of state, we really needed an expert who could read our needs quickly and help to navigate details from long distance. Kim went beyond our expectations and has helped us to negotiate our way thru a complicated buy. Kim and the Ladd Group are top notch!

My representative at the Ladd Group was Steve LaCrosse and in spite of talking with numerous firms and sales agents, he was the only one I felt comfortable enough to trust to represent me in a significant financial transaction. The characteristics that distinguish Steve from many is that he actually cares, listens, communicates honestly and with his intelligence, this allowed him to meet and overcome adversity in stride. After listening to my rambling about what I wanted and didn’t want, he synt…

This Ladd team is the most professional team of realtors I have ever dealt with. They are compassionate and detailed in every phase of the process and their communication is above reproach as we were involved in every phase of the sale of our home and the purchase of our new home. Bryan Hilts was especially helpful during the entire process of selling our home and buying a townhome.

My experience with the Ladd Group has been superior, due in large part to the efforts of Alice Fairbairn. Alice has been a true professional, and a pure delight to work with, and one of the very few people I have worked with over the years who seemed to have a genuine interest in my needs, instead of just focusing on the sale. Her associate, Allison Wiggins was also a positive part of the process. The Ladd group is indeed fortunate to have these two professionals as members of their group.