We chose Erin Martin with the Ladd Group to list our home. She exceeded our expectations multiple times over with her personal service and timely manner. A real go getter. We really appreciated all of her hard work and late hours she worked on our behalf. Superior service with a true professional group.
My husband and I decided we loved Oregon and wanted to start house hunting. Since we currently live out of country Alice sent us weekly updates of houses on the market that matched our criteria. When we came into town she rearranged her schedule to accommodate us. We were impressed by the effort she put into giving us all the information we asked for and when she didn’t know, she always found the answer. Looking for a home is time consuming so the weekly updates were very helpful in monitoring the market and being prepared to make a good offer. After closing Alice helped us with some issues when the seller’s agent couldn’t be bothered. We really appreciate Alice’s dedication to excellence and her caring attitude toward her clients. Thank you Alice, we love our new house.
We bought a home in 2017 and I found Alice randomly on a Web site and was so happy I did. She has bent absolutely over backwards in helping us find our dream home. She has been 100% clear about all facets of buying a home and carefully explained everything to us in full detail as we meandered in and out of the home buying process! We couldn’t have done it without her!
We bought a Single Family home in 2016 in Awbrey Butte, Bend, OR. Alice listened to our needs and wishes and found the perfect neighborhood. We have recently moved in and could not be happier! I would recommend her to all my friends.
My representative at the Ladd Group was Steve LaCrosse and in spite of talking with numerous firms and sales agents, he was the only one I felt comfortable enough to trust to represent me in a significant financial transaction. The characteristics that distinguish Steve from many is that he actually cares, listens, communicates honestly and with his intelligence, this allowed him to meet and overcome adversity in stride. After listening to my rambling about what I wanted and didn’t want, he synthesized this information into a workable plan to find me a home, which he did on day one, only because he had listened and kept re-checking his interpretations. I presented some unexpected challenges to Steve but, he just calmly assisted me in resolving all issues along the way and within 5 weeks I was living in Bend! I will never use anyone else for my real estate needs and I highly recommend The Ladd Group and specifically Steve LaCrosse as they are truly real estate professionals who get the job done. This is my 8th home and my best real estate purchase experience of them all!
We had an amazing experience with the Ladd Group. They were incredibly knowledgable of the local market and presented excellent data to help formulate the price point on our home. With them we were able to sell our home in 12 days, at an above asking price with multiple offers. Steve LaCrosse worked most directly with us and also helped us find our current home in addition to selling our home. He was accessible, hardworking and always had our vision and needs in mind. We highly highly recommend!
Alice Fairbairn was great to work with! It took us almost a year to find the right house and Alice was super helpful every step of the way. This was by far the best and the least stressful home purchase I’ve ever had. I can’t recommend her enough if you’re looking for a house.
Steve LaCrosse from the Ladd Group was a spectacular real estate agent. He took the time to get to know who we were and what we needed during the process. I felt like he cared about matching us up with the right property instead of just selling something. I’ve already recommended him to many people asking for agents who know the area from the view of a family member, not just that of a salesman.
Denise was very supportive and helpful during the house buying and selling process. She was knowledgeable; and her steady, low key style suited my likes and needs. I very much enjoyed working with her.
My experience with the Ladd Group has been superior, due in large part to the efforts of Alice Fairbairn. Alice has been a true professional, and a pure delight to work with, and one of the very few people I have worked with over the years who seemed to have a genuine interest in my needs, instead of just focusing on the sale. Her associate, Allison Wiggins was also a positive part of the process. The Ladd group is indeed fortunate to have these two professionals as members of their group.
Brian has been very careful to listen to our home purchase desires and showed us appropriate possibilities. He took us through information steps that we had never thought of as we purchased a historic home. I would and have recommend Brian to anyone who is interested in real estate in the central Oregon territory. I appreciate his professionalism. -Susan Reyes
My agent, Alice, was very knowledgeable in every aspect of purchasing my new home. I appreciated her attention to details that I would of perhaps overlooked. Buying a new home can be stressful, but with Alice it was a fun and smooth transition. I have recommended her to others and will use her in the future for any real estate purchases.
Kim Chapin from the Ladd Group is awesome! Coming from out of state, we really needed an expert who could read our needs quickly and help to navigate details from long distance. Kim went beyond our expectations and has helped us to negotiate our way thru a complicated buy. Kim and the Ladd Group are top notch!
Brian was the best agent to work with. He was always willing to work around my difficult and last minute schedule. He understands his clients and works to get them what they want while looking out for their best interests. His background in construction, knowledge of the industry really helped as well. I HIGHLY recommend him. -Anonymous
Brian was great to work with and got our home in contract within days of listing. From the custom, professional video of our home to high end brochures, Brian’s marketing of our home was outstanding. Moreover, Brian put in the time in to host open houses that resulted in many potential buyers seeing our home in person. We highly recommend Brian Ladd. -Anonymous
We began our search from out of state and Brian was exactly what we needed. He is a transplant to the region and has done extensive research about the area and what each neighborhood has to offer. He easily understood what we were looking for, and when we finally made an offer (sight unseen) it was because we trusted what he saw in addition to his knowledge and support. I would highly recommend working with Brian. -Anonymous
Brian and his team at the Ladd Group sold our home in Bend while we were in California. They took care of everything and we had a few hurdles pop up with the prepping of the house for sale, which they took in stride and worked around. Brian is very responsive and everyone on the team seems to do a super job. We would highly recommend the Ladd Group. On top of all that, after our property closed, we received a very nice gift from Brian in the mail – and we’ve NEVER received a “thanks for doing b…
Bryan Hilts, a part of the Ladd Group of Cascade Sotheby’s International Realty, was an outstanding help to us in purchasing our home in Bend. We worked together for the better part of a year while we were still living in the Hillsboro area. He helped us explore most of the areas in and around Bend, refine our wants, needs, likes, dislikes, pluses and minuses of different areas we were interested in. He has a vast knowledge of Central Oregon which was a great help to us. Bryan is a very respons…
We first became acquainted with Brian 12 years ago while building our home in Arvada, Colorado by Bruttany Builders. Brian was always willing to make sure all of our concerns were addressed and remedied. We began looking for a second home in Steamboat Springs, Colorado 3 years ago. We were pleasantly surprised that Brian was a Real Estate Agent in the area and to be honest that is why we pursued the search at that time. Brian made himself available on the week-ends that we would be traveling…
We listed our house with the Ladd Group and they sold it in a day. Everybody on the team (Brian, Kim, and Denise) gave excellent support throughout the process. These people know what they’re doing.