We chose Erin Martin with the Ladd Group to list our home. She exceeded our expectations multiple times over with her personal service and timely manner. A real go getter. We really appreciated all of her hard work and late hours she worked on our behalf. Superior service with a true professional group.
My husband and I decided we loved Oregon and wanted to start house hunting. Since we currently live out of country Alice sent us weekly updates of houses on the market that matched our criteria. When we came into town she rearranged her schedule to accommodate us. We were impressed by the effort she put into giving us all the information we asked for and when she didn’t know, she always found the answer. Looking for a home is time consuming so the weekly updates were very helpful in monitoring the market and being prepared to make a good offer. After closing Alice helped us with some issues when the seller’s agent couldn’t be bothered. We really appreciate Alice’s dedication to excellence and her caring attitude toward her clients. Thank you Alice, we love our new house.
We bought a home in 2017 and I found Alice randomly on a Web site and was so happy I did. She has bent absolutely over backwards in helping us find our dream home. She has been 100% clear about all facets of buying a home and carefully explained everything to us in full detail as we meandered in and out of the home buying process! We couldn’t have done it without her!
We bought a Single Family home in 2016 in Awbrey Butte, Bend, OR. Alice listened to our needs and wishes and found the perfect neighborhood. We have recently moved in and could not be happier! I would recommend her to all my friends.
My representative at the Ladd Group was Steve LaCrosse and in spite of talking with numerous firms and sales agents, he was the only one I felt comfortable enough to trust to represent me in a significant financial transaction. The characteristics that distinguish Steve from many is that he actually cares, listens, communicates honestly and with his intelligence, this allowed him to meet and overcome adversity in stride. After listening to my rambling about what I wanted and didn’t want, he synthesized this information into a workable plan to find me a home, which he did on day one, only because he had listened and kept re-checking his interpretations. I presented some unexpected challenges to Steve but, he just calmly assisted me in resolving all issues along the way and within 5 weeks I was living in Bend! I will never use anyone else for my real estate needs and I highly recommend The Ladd Group and specifically Steve LaCrosse as they are truly real estate professionals who get the job done. This is my 8th home and my best real estate purchase experience of them all!
We had an amazing experience with the Ladd Group. They were incredibly knowledgable of the local market and presented excellent data to help formulate the price point on our home. With them we were able to sell our home in 12 days, at an above asking price with multiple offers. Steve LaCrosse worked most directly with us and also helped us find our current home in addition to selling our home. He was accessible, hardworking and always had our vision and needs in mind. We highly highly recommend!
Alice Fairbairn was great to work with! It took us almost a year to find the right house and Alice was super helpful every step of the way. This was by far the best and the least stressful home purchase I’ve ever had. I can’t recommend her enough if you’re looking for a house.
Steve LaCrosse from the Ladd Group was a spectacular real estate agent. He took the time to get to know who we were and what we needed during the process. I felt like he cared about matching us up with the right property instead of just selling something. I’ve already recommended him to many people asking for agents who know the area from the view of a family member, not just that of a salesman.
Denise was very supportive and helpful during the house buying and selling process. She was knowledgeable; and her steady, low key style suited my likes and needs. I very much enjoyed working with her.
My experience with the Ladd Group has been superior, due in large part to the efforts of Alice Fairbairn. Alice has been a true professional, and a pure delight to work with, and one of the very few people I have worked with over the years who seemed to have a genuine interest in my needs, instead of just focusing on the sale. Her associate, Allison Wiggins was also a positive part of the process. The Ladd group is indeed fortunate to have these two professionals as members of their group.
My representative at the Ladd Group was Steve LaCrosse and in spite of talking with numerous firms and sales agents, he was the only one I felt comfortable enough to trust to represent me in a significant financial transaction. The characteristics that distinguish Steve from many is that he actually cares, listens, communicates honestly and with his intelligence, this allowed him to meet and overcome adversity in stride. After listening to my rambling about what I wanted and didn’t want, he synt…
We listed our house with the Ladd Group and they sold it in a day. Everybody on the team (Brian, Kim, and Denise) gave excellent support throughout the process. These people know what they’re doing.
Brian is genuine, honest and knowledgable agent who really cares about his clients.. I appreciate his integrity & character. Most of all I value that Brian seeks to assure that his clients are making a valuable great investment in their property selection.. I highly recommend Brian to anyone who is seeking a home or investment.. Thanks Brian from Adrian & Susan Reyes Frandsen in California..
My wife and I could not have been more pleased with the work that Brian and the Ladd Group performed with the sale of our home, and the purchase of our new one! Not only was the listing of our home really well done, but the execution was incredibly impressive. The house sold in one week for over asking! Our needs were somewhat complex as well, with the sale/purchase simultaneous, and Brian’s teammate Lily Leedom worked daily with us to find our new home. Lily was diligent in learning our prefer…
Brian is the consummate professional and has a tremendous breadth of real estate knowledge. His background as a builder himself proved invaluable in multiple circumstances. When viewing a house Brian can instantly describe materials, construction methods and overall quality. His industry background allows him to articulate the pros and cons for a given neighborhood, house type and competitive environment. We had a protracted negotiation and Brian’s tenacity is what finally made the transactio…
Brian excelled in all aspects of what I would expect from a realtor. The bottom line is that he successfully sold our home for full asking price in a mere two days. He is professional, communicates step-by-step the process, and made me feel confident that our home was going to be given his full attention. His took great pictures and uses high quality marketing materials. I highly recommend (and I have already to family) working with Brian and would do again. -Anonymous
I interviewed several real estate agents for the sale of my home in Bend and Brian was the one I picked. He was absolutely the right choice. Brian and Cascade Sotheby’s know what it takes to market a home at the national level. Brian also knew the market cold and made exactly the right call on pricing. I could not have asked for a better experience. I cannot recommend Brian more highly. If you want to sell a house in Bend he is your man. Thanks Brian it was a pleasure doing business with you! …
This Ladd team is the most professional team of realtors I have ever dealt with. They are compassionate and detailed in every phase of the process and their communication is above reproach as we were involved in every phase of the sale of our home and the purchase of our new home. Bryan Hilts was especially helpful during the entire process of selling our home and buying a townhome.
Brian is a joy to work with. His background in construction is a definite plus and helped us stay away from some questionable properties. He led us through the buying process and was always there to answer any questions or resolve issues that came up. His guidance and expertise were greatly appreciated and I would highly recommend him when choosing a realtor. -Anonymous
Brian was great to work with and got our home in contract within days of listing. From the custom, professional video of our home to high end brochures, Brian’s marketing of our home was outstanding. Moreover, Brian put in the time in to host open houses that resulted in many potential buyers seeing our home in person. We highly recommend Brian Ladd. -Anonymous