Testimonials
Steve LaCrosse at the Ladd Group is simply THE BEST realtor!!! Steve helped us find our dream condo in Bend, and literally made the process smooth, seamless and effortless. Steve took care of so many things because we were moving to Bend long distance and even after the purchase, Steve was helping us with the little things to make sure we were settled in and comfortable. Steve went above and beyond and definitely went the extra mile for us!! We give Steve our highest recommendation, and would recommend him and have recommended him to family members and friends! We are thrilled we found Steve to work with us! Having Steve on our side was EVERYTHING! He made our experience five-star! Thank you, Steve and The Ladd Group!
I’ve worked with Erin on a number of transactions. She made the process simple and seamless in handling all the details. I stayed informed at each stage of the process but Erin handled everything taking any stress load off my shoulders. She is fun yet very professional. I would recommend anyone to work with her from first time home buyers/sellers to seasoned real estate investors.
We recently relocated to Bend and had an excellent buying experience with Bryan Hilts of the Ladd Group. He helped us navigate the competitive market in Bend and write a strong offer when multiple offers were in play. Had it not been for his negotiating skills, we might still be looking! His local knowledge was invaluable and helped us identify neighborhoods we would enjoy. Bryan was a pleasure to work with and the entire team professional start to finish. We started the process with a realtor and ended with a friend!
The Ladd Group has been professional and responsive during the sale of our Tetherow home. They have helped us with the complications of selling our home in the time of Covid.
I worked with Jaclyn Oakland from The Ladd Group in Bend, Oregon. Fabulous! Very bright, caring, any questions you have about real estate and the local area she can answer. Very motivated, but not pushy. Went out of her way to help. Also, very kind, and easy to be around!
We chose Erin Martin with the Ladd Group to list our home. She exceeded our expectations multiple times over with her personal service and timely manner. A real go getter. We really appreciated all of her hard work and late hours she worked on our behalf. Superior service with a true professional group.
My husband and I decided we loved Oregon and wanted to start house hunting. Since we currently live out of country Alice sent us weekly updates of houses on the market that matched our criteria. When we came into town she rearranged her schedule to accommodate us. We were impressed by the effort she put into giving us all the information we asked for and when she didn’t know, she always found the answer. Looking for a home is time consuming so the weekly updates were very helpful in monitoring the market and being prepared to make a good offer. After closing Alice helped us with some issues when the seller’s agent couldn’t be bothered. We really appreciate Alice’s dedication to excellence and her caring attitude toward her clients. Thank you Alice, we love our new house.
We bought a home in 2017 and I found Alice randomly on a Web site and was so happy I did. She has bent absolutely over backwards in helping us find our dream home. She has been 100% clear about all facets of buying a home and carefully explained everything to us in full detail as we meandered in and out of the home buying process! We couldn’t have done it without her!
We bought a Single Family home in 2016 in Awbrey Butte, Bend, OR. Alice listened to our needs and wishes and found the perfect neighborhood. We have recently moved in and could not be happier! I would recommend her to all my friends.
My representative at the Ladd Group was Steve LaCrosse and in spite of talking with numerous firms and sales agents, he was the only one I felt comfortable enough to trust to represent me in a significant financial transaction. The characteristics that distinguish Steve from many is that he actually cares, listens, communicates honestly and with his intelligence, this allowed him to meet and overcome adversity in stride. After listening to my rambling about what I wanted and didn’t want, he synthesized this information into a workable plan to find me a home, which he did on day one, only because he had listened and kept re-checking his interpretations. I presented some unexpected challenges to Steve but, he just calmly assisted me in resolving all issues along the way and within 5 weeks I was living in Bend! I will never use anyone else for my real estate needs and I highly recommend The Ladd Group and specifically Steve LaCrosse as they are truly real estate professionals who get the job done. This is my 8th home and my best real estate purchase experience of them all!
Testimonials
From our initial appointment, through the marketing & sales strategy discussions, to our eventual close, Brian and his entire team at Ladd Group where professional, thoughtful, and above all else, available to help us through a very challenging sales cycle. It’s important to understand that our home was in a middle-tier market price range that made Brian’s job of finding us a qualified buyer very difficult. Brian helped us stay calm and reasonable in our thinking and actions as we struggled t…
I have closed several deals with Brian in Colorado and he is one of the most diligent, responsive and competent brokers my company has utilized. I would highly recommmend him to anyone. He totally understands how a transaction should be completed and gets you there with little aggravation. -Anonymous
My experience with the Ladd Group has been superior, due in large part to the efforts of Alice Fairbairn. Alice has been a true professional, and a pure delight to work with, and one of the very few people I have worked with over the years who seemed to have a genuine interest in my needs, instead of just focusing on the sale. Her associate, Allison Wiggins was also a positive part of the process. The Ladd group is indeed fortunate to have these two professionals as members of their group.
Brian has been a tremendous help to marketing Greg Welch Construction homes and showing the quality of work we can provide. From video adds to print and open communication – We recieve the highest quality of promotion a builder in this market could ask for. Thanks Brian! -Anonymous
We had an amazing experience with the Ladd Group. They were incredibly knowledgable of the local market and presented excellent data to help formulate the price point on our home. With them we were able to sell our home in 12 days, at an above asking price with multiple offers. Steve LaCrosse worked most directly with us and also helped us find our current home in addition to selling our home. He was accessible, hardworking and always had our vision and needs in mind. We highly highly recommend!…
I’ve worked with Erin on a number of transactions. She made the process simple and seamless in handling all the details. I stayed informed at each stage of the process but Erin handled everything taking any stress load off my shoulders. She is fun yet very professional. I would recommend anyone to work with her from first time home buyers/sellers to seasoned real estate investors.
Brian and his team exceeded our expectations and had to put up with a some difficult situations (through no fault of theirs) while we sold the home. They also managed to sell our home while we were completely absentee – in California. They shot and produced a FANTASTIC marketing video, which I think really helped and everyone at the Ladd Group was responsive and helpful. Highly recommended to anyone looking to buy/sell in Bend OR area. -Tim
Brian is genuine, honest and knowledgable agent who really cares about his clients.. I appreciate his integrity & character. Most of all I value that Brian seeks to assure that his clients are making a valuable great investment in their property selection.. I highly recommend Brian to anyone who is seeking a home or investment.. Thanks Brian from Adrian & Susan Reyes Frandsen in California..
My husband and I decided we loved Oregon and wanted to start house hunting. Since we currently live out of country Alice sent us weekly updates of houses on the market that matched our criteria. When we came into town she rearranged her schedule to accommodate us. We were impressed by the effort she put into giving us all the information we asked for and when she didn’t know, she always found the answer. Looking for a home is time consuming so the weekly updates were very helpful in monitoring t…
This Ladd team is the most professional team of realtors I have ever dealt with. They are compassionate and detailed in every phase of the process and their communication is above reproach as we were involved in every phase of the sale of our home and the purchase of our new home. Bryan Hilts was especially helpful during the entire process of selling our home and buying a townhome.