Testimonials
I worked with Jaclyn Oakland from The Ladd Group in Bend, Oregon. Fabulous! Very bright, caring, any questions you have about real estate and the local area she can answer. Very motivated, but not pushy. Went out of her way to help. Also, very kind, and easy to be around!
We chose Erin Martin with the Ladd Group to list our home. She exceeded our expectations multiple times over with her personal service and timely manner. A real go getter. We really appreciated all of her hard work and late hours she worked on our behalf. Superior service with a true professional group.
My husband and I decided we loved Oregon and wanted to start house hunting. Since we currently live out of country Alice sent us weekly updates of houses on the market that matched our criteria. When we came into town she rearranged her schedule to accommodate us. We were impressed by the effort she put into giving us all the information we asked for and when she didn’t know, she always found the answer. Looking for a home is time consuming so the weekly updates were very helpful in monitoring the market and being prepared to make a good offer. After closing Alice helped us with some issues when the seller’s agent couldn’t be bothered. We really appreciate Alice’s dedication to excellence and her caring attitude toward her clients. Thank you Alice, we love our new house.
We bought a home in 2017 and I found Alice randomly on a Web site and was so happy I did. She has bent absolutely over backwards in helping us find our dream home. She has been 100% clear about all facets of buying a home and carefully explained everything to us in full detail as we meandered in and out of the home buying process! We couldn’t have done it without her!
We bought a Single Family home in 2016 in Awbrey Butte, Bend, OR. Alice listened to our needs and wishes and found the perfect neighborhood. We have recently moved in and could not be happier! I would recommend her to all my friends.
My representative at the Ladd Group was Steve LaCrosse and in spite of talking with numerous firms and sales agents, he was the only one I felt comfortable enough to trust to represent me in a significant financial transaction. The characteristics that distinguish Steve from many is that he actually cares, listens, communicates honestly and with his intelligence, this allowed him to meet and overcome adversity in stride. After listening to my rambling about what I wanted and didn’t want, he synthesized this information into a workable plan to find me a home, which he did on day one, only because he had listened and kept re-checking his interpretations. I presented some unexpected challenges to Steve but, he just calmly assisted me in resolving all issues along the way and within 5 weeks I was living in Bend! I will never use anyone else for my real estate needs and I highly recommend The Ladd Group and specifically Steve LaCrosse as they are truly real estate professionals who get the job done. This is my 8th home and my best real estate purchase experience of them all!
We had an amazing experience with the Ladd Group. They were incredibly knowledgable of the local market and presented excellent data to help formulate the price point on our home. With them we were able to sell our home in 12 days, at an above asking price with multiple offers. Steve LaCrosse worked most directly with us and also helped us find our current home in addition to selling our home. He was accessible, hardworking and always had our vision and needs in mind. We highly highly recommend!
Alice Fairbairn was great to work with! It took us almost a year to find the right house and Alice was super helpful every step of the way. This was by far the best and the least stressful home purchase I’ve ever had. I can’t recommend her enough if you’re looking for a house.
Steve LaCrosse from the Ladd Group was a spectacular real estate agent. He took the time to get to know who we were and what we needed during the process. I felt like he cared about matching us up with the right property instead of just selling something. I’ve already recommended him to many people asking for agents who know the area from the view of a family member, not just that of a salesman.
Denise was very supportive and helpful during the house buying and selling process. She was knowledgeable; and her steady, low key style suited my likes and needs. I very much enjoyed working with her.
Testimonials
Brian is genuine, honest and knowledgable agent who really cares about his clients.. I appreciate his integrity & character. Most of all I value that Brian seeks to assure that his clients are making a valuable great investment in their property selection.. I highly recommend Brian to anyone who is seeking a home or investment.. Thanks Brian from Adrian & Susan Reyes Frandsen in California..
Brian has been very careful to listen to our home purchase desires and showed us appropriate possibilities. He took us through information steps that we had never thought of as we purchased a historic home. I would and have recommend Brian to anyone who is interested in real estate in the central Oregon territory. I appreciate his professionalism. -Susan Reyes
We bought a home in 2017 and I found Alice randomly on a Web site and was so happy I did. She has bent absolutely over backwards in helping us find our dream home. She has been 100% clear about all facets of buying a home and carefully explained everything to us in full detail as we meandered in and out of the home buying process! We couldn’t have done it without her!
We chose Erin Martin with the Ladd Group to list our home. She exceeded our expectations multiple times over with her personal service and timely manner. A real go getter. We really appreciated all of her hard work and late hours she worked on our behalf. Superior service with a true professional group.
I have completed numerous transactions with Brian over the last few years. He is a true professional that can be counted on for his honesty and integrity. His wealth of experience and dedication to his profession is unmatched. I highly recommend him to anyone seeking help with their real estate needs. -Anonymous
From our initial appointment, through the marketing & sales strategy discussions, to our eventual close, Brian and his entire team at Ladd Group where professional, thoughtful, and above all else, available to help us through a very challenging sales cycle. It’s important to understand that our home was in a middle-tier market price range that made Brian’s job of finding us a qualified buyer very difficult. Brian helped us stay calm and reasonable in our thinking and actions as we struggled t…
We recently moved to Bend and started looking for our new home. Erin Martin was one of the few brokers we contacted, however she was unique in that she intuitively understood what we were seeking and appreciated our exacting requirements. Actually Erin was the only broker that suggested we also look at new construction as a way to avoid purchasing something that we might feel would require extensive remodeling. She was right on the money! When we decided on the home we wanted it was still in the…
We had an amazing experience with the Ladd Group. They were incredibly knowledgable of the local market and presented excellent data to help formulate the price point on our home. With them we were able to sell our home in 12 days, at an above asking price with multiple offers. Steve LaCrosse worked most directly with us and also helped us find our current home in addition to selling our home. He was accessible, hardworking and always had our vision and needs in mind. We highly highly recommend!…
My wife and I could not have been more pleased with the work that Brian and the Ladd Group performed with the sale of our home, and the purchase of our new one! Not only was the listing of our home really well done, but the execution was incredibly impressive. The house sold in one week for over asking! Our needs were somewhat complex as well, with the sale/purchase simultaneous, and Brian’s teammate Lily Leedom worked daily with us to find our new home. Lily was diligent in learning our prefer…
Brian is a joy to work with. His background in construction is a definite plus and helped us stay away from some questionable properties. He led us through the buying process and was always there to answer any questions or resolve issues that came up. His guidance and expertise were greatly appreciated and I would highly recommend him when choosing a realtor. -Anonymous