Steve LaCrosse at the Ladd Group is simply THE BEST realtor!!! Steve helped us find our dream condo in Bend, and literally made the process smooth, seamless and effortless. Steve took care of so many things because we were moving to Bend long distance and even after the purchase, Steve was helping us with the little things to make sure we were settled in and comfortable. Steve went above and beyond and definitely went the extra mile for us!! We give Steve our highest recommendation, and would recommend him and have recommended him to family members and friends! We are thrilled we found Steve to work with us! Having Steve on our side was EVERYTHING! He made our experience five-star! Thank you, Steve and The Ladd Group!
I’ve worked with Erin on a number of transactions. She made the process simple and seamless in handling all the details. I stayed informed at each stage of the process but Erin handled everything taking any stress load off my shoulders. She is fun yet very professional. I would recommend anyone to work with her from first time home buyers/sellers to seasoned real estate investors.
We recently relocated to Bend and had an excellent buying experience with Bryan Hilts of the Ladd Group. He helped us navigate the competitive market in Bend and write a strong offer when multiple offers were in play. Had it not been for his negotiating skills, we might still be looking! His local knowledge was invaluable and helped us identify neighborhoods we would enjoy. Bryan was a pleasure to work with and the entire team professional start to finish. We started the process with a realtor and ended with a friend!
The Ladd Group has been professional and responsive during the sale of our Tetherow home. They have helped us with the complications of selling our home in the time of Covid.
I worked with Jaclyn Oakland from The Ladd Group in Bend, Oregon. Fabulous! Very bright, caring, any questions you have about real estate and the local area she can answer. Very motivated, but not pushy. Went out of her way to help. Also, very kind, and easy to be around!
We chose Erin Martin with the Ladd Group to list our home. She exceeded our expectations multiple times over with her personal service and timely manner. A real go getter. We really appreciated all of her hard work and late hours she worked on our behalf. Superior service with a true professional group.
My husband and I decided we loved Oregon and wanted to start house hunting. Since we currently live out of country Alice sent us weekly updates of houses on the market that matched our criteria. When we came into town she rearranged her schedule to accommodate us. We were impressed by the effort she put into giving us all the information we asked for and when she didn’t know, she always found the answer. Looking for a home is time consuming so the weekly updates were very helpful in monitoring the market and being prepared to make a good offer. After closing Alice helped us with some issues when the seller’s agent couldn’t be bothered. We really appreciate Alice’s dedication to excellence and her caring attitude toward her clients. Thank you Alice, we love our new house.
We bought a home in 2017 and I found Alice randomly on a Web site and was so happy I did. She has bent absolutely over backwards in helping us find our dream home. She has been 100% clear about all facets of buying a home and carefully explained everything to us in full detail as we meandered in and out of the home buying process! We couldn’t have done it without her!
We bought a Single Family home in 2016 in Awbrey Butte, Bend, OR. Alice listened to our needs and wishes and found the perfect neighborhood. We have recently moved in and could not be happier! I would recommend her to all my friends.
My representative at the Ladd Group was Steve LaCrosse and in spite of talking with numerous firms and sales agents, he was the only one I felt comfortable enough to trust to represent me in a significant financial transaction. The characteristics that distinguish Steve from many is that he actually cares, listens, communicates honestly and with his intelligence, this allowed him to meet and overcome adversity in stride. After listening to my rambling about what I wanted and didn’t want, he synthesized this information into a workable plan to find me a home, which he did on day one, only because he had listened and kept re-checking his interpretations. I presented some unexpected challenges to Steve but, he just calmly assisted me in resolving all issues along the way and within 5 weeks I was living in Bend! I will never use anyone else for my real estate needs and I highly recommend The Ladd Group and specifically Steve LaCrosse as they are truly real estate professionals who get the job done. This is my 8th home and my best real estate purchase experience of them all!
Kim Chapin from the Ladd Group is awesome! Coming from out of state, we really needed an expert who could read our needs quickly and help to navigate details from long distance. Kim went beyond our expectations and has helped us to negotiate our way thru a complicated buy. Kim and the Ladd Group are top notch!
Lily Dupont Leedom is A FIVE star broker without exception. Our process was without error or issue from opening escrow to closing. Ever appointment was met on time, and every process was explained, initiated and followed though by Lily. This is not our first home purchase by far, but Lily was the most accommodating and experienced agent we have dealt with. Highest recommendations given here.
Steve LaCrosse from the Ladd Group was a spectacular real estate agent. He took the time to get to know who we were and what we needed during the process. I felt like he cared about matching us up with the right property instead of just selling something. I’ve already recommended him to many people asking for agents who know the area from the view of a family member, not just that of a salesman.
We listed our house with the Ladd Group and they sold it in a day. Everybody on the team (Brian, Kim, and Denise) gave excellent support throughout the process. These people know what they’re doing.
We had a great experience working with Bryan Hilts an associate of Brian Ladd. Bryan is very knowledgeable and patient. Very professional. We looked at a broad range of homes in several different neighborhoods to get a feel for Bend and the activities associated with each neighborhood. I would recommend Bryan and anticipate continuing to do business with him.
Brian has helped us purchase two properties in Bend now. We’ve worked with multiple realtors in the past, and Brian has proven to be by far the best (better than all of them combined I daresay). He’s quick to follow up, diligent, really shows he has your best interest at heart, and he is altogether pleasant to work with. -Fred
We began our search from out of state and Brian was exactly what we needed. He is a transplant to the region and has done extensive research about the area and what each neighborhood has to offer. He easily understood what we were looking for, and when we finally made an offer (sight unseen) it was because we trusted what he saw in addition to his knowledge and support. I would highly recommend working with Brian. -Anonymous
Brian and his team at the Ladd Group sold our home in Bend while we were in California. They took care of everything and we had a few hurdles pop up with the prepping of the house for sale, which they took in stride and worked around. Brian is very responsive and everyone on the team seems to do a super job. We would highly recommend the Ladd Group. On top of all that, after our property closed, we received a very nice gift from Brian in the mail – and we’ve NEVER received a “thanks for doing b…
As a buyer trying to find a house in Bend while still living in South Carolina, I really wanted to pick the right agent. Brian seemed like my kind of guy, and Sotheby’s doesn’t use just anybody, so I felt it was worth a try. He was the perfect choice. In only a few emails, he was able to understand precisely what we were looking for. On a trip to Bend, He showed me houses that all fit with what I was looking for. In just one day, he gave me an overview of most of the west side of town and the m…
Brian excelled in all aspects of what I would expect from a realtor. The bottom line is that he successfully sold our home for full asking price in a mere two days. He is professional, communicates step-by-step the process, and made me feel confident that our home was going to be given his full attention. His took great pictures and uses high quality marketing materials. I highly recommend (and I have already to family) working with Brian and would do again. -Anonymous