Testimonials
My husband and I decided we loved Oregon and wanted to start house hunting. Since we currently live out of country Alice sent us weekly updates of houses on the market that matched our criteria. When we came into town she rearranged her schedule to accommodate us. We were impressed by the effort she put into giving us all the information we asked for and when she didn’t know, she always found the answer. Looking for a home is time consuming so the weekly updates were very helpful in monitoring the market and being prepared to make a good offer. After closing Alice helped us with some issues when the seller’s agent couldn’t be bothered. We really appreciate Alice’s dedication to excellence and her caring attitude toward her clients. Thank you Alice, we love our new house.
We bought a home in 2017 and I found Alice randomly on a Web site and was so happy I did. She has bent absolutely over backwards in helping us find our dream home. She has been 100% clear about all facets of buying a home and carefully explained everything to us in full detail as we meandered in and out of the home buying process! We couldn’t have done it without her!
We bought a Single Family home in 2016 in Awbrey Butte, Bend, OR. Alice listened to our needs and wishes and found the perfect neighborhood. We have recently moved in and could not be happier! I would recommend her to all my friends.
My representative at the Ladd Group was Steve LaCrosse and in spite of talking with numerous firms and sales agents, he was the only one I felt comfortable enough to trust to represent me in a significant financial transaction. The characteristics that distinguish Steve from many is that he actually cares, listens, communicates honestly and with his intelligence, this allowed him to meet and overcome adversity in stride. After listening to my rambling about what I wanted and didn’t want, he synthesized this information into a workable plan to find me a home, which he did on day one, only because he had listened and kept re-checking his interpretations. I presented some unexpected challenges to Steve but, he just calmly assisted me in resolving all issues along the way and within 5 weeks I was living in Bend! I will never use anyone else for my real estate needs and I highly recommend The Ladd Group and specifically Steve LaCrosse as they are truly real estate professionals who get the job done. This is my 8th home and my best real estate purchase experience of them all!
We had an amazing experience with the Ladd Group. They were incredibly knowledgable of the local market and presented excellent data to help formulate the price point on our home. With them we were able to sell our home in 12 days, at an above asking price with multiple offers. Steve LaCrosse worked most directly with us and also helped us find our current home in addition to selling our home. He was accessible, hardworking and always had our vision and needs in mind. We highly highly recommend!
Alice Fairbairn was great to work with! It took us almost a year to find the right house and Alice was super helpful every step of the way. This was by far the best and the least stressful home purchase I’ve ever had. I can’t recommend her enough if you’re looking for a house.
Steve LaCrosse from the Ladd Group was a spectacular real estate agent. He took the time to get to know who we were and what we needed during the process. I felt like he cared about matching us up with the right property instead of just selling something. I’ve already recommended him to many people asking for agents who know the area from the view of a family member, not just that of a salesman.
Denise was very supportive and helpful during the house buying and selling process. She was knowledgeable; and her steady, low key style suited my likes and needs. I very much enjoyed working with her.
My experience with the Ladd Group has been superior, due in large part to the efforts of Alice Fairbairn. Alice has been a true professional, and a pure delight to work with, and one of the very few people I have worked with over the years who seemed to have a genuine interest in my needs, instead of just focusing on the sale. Her associate, Allison Wiggins was also a positive part of the process. The Ladd group is indeed fortunate to have these two professionals as members of their group.
My agent, Alice, was very knowledgeable in every aspect of purchasing my new home. I appreciated her attention to details that I would of perhaps overlooked. Buying a new home can be stressful, but with Alice it was a fun and smooth transition. I have recommended her to others and will use her in the future for any real estate purchases.
Testimonials
They are a class act for sure. We had bumps in the road during the buying process but Denise stood next to us every step of the way, I can not say enough about how great and how helpful she is!!”
From our initial appointment, through the marketing & sales strategy discussions, to our eventual close, Brian and his entire team at Ladd Group where professional, thoughtful, and above all else, available to help us through a very challenging sales cycle. It’s important to understand that our home was in a middle-tier market price range that made Brian’s job of finding us a qualified buyer very difficult. Brian helped us stay calm and reasonable in our thinking and actions as we struggled t…
Brian and his team at the Ladd Group sold our home in Bend while we were in California. They took care of everything and we had a few hurdles pop up with the prepping of the house for sale, which they took in stride and worked around. Brian is very responsive and everyone on the team seems to do a super job. We would highly recommend the Ladd Group. On top of all that, after our property closed, we received a very nice gift from Brian in the mail – and we’ve NEVER received a “thanks for doing b…
Bryan Hilts, a part of the Ladd Group of Cascade Sotheby’s International Realty, was an outstanding help to us in purchasing our home in Bend. We worked together for the better part of a year while we were still living in the Hillsboro area. He helped us explore most of the areas in and around Bend, refine our wants, needs, likes, dislikes, pluses and minuses of different areas we were interested in. He has a vast knowledge of Central Oregon which was a great help to us. Bryan is a very respons…
Brian was great to work with and got our home in contract within days of listing. From the custom, professional video of our home to high end brochures, Brian’s marketing of our home was outstanding. Moreover, Brian put in the time in to host open houses that resulted in many potential buyers seeing our home in person. We highly recommend Brian Ladd. -Anonymous
As a buyer trying to find a house in Bend while still living in South Carolina, I really wanted to pick the right agent. Brian seemed like my kind of guy, and Sotheby’s doesn’t use just anybody, so I felt it was worth a try. He was the perfect choice. In only a few emails, he was able to understand precisely what we were looking for. On a trip to Bend, He showed me houses that all fit with what I was looking for. In just one day, he gave me an overview of most of the west side of town and the m…
We began our search from out of state and Brian was exactly what we needed. He is a transplant to the region and has done extensive research about the area and what each neighborhood has to offer. He easily understood what we were looking for, and when we finally made an offer (sight unseen) it was because we trusted what he saw in addition to his knowledge and support. I would highly recommend working with Brian. -Anonymous
This Ladd team is the most professional team of realtors I have ever dealt with. They are compassionate and detailed in every phase of the process and their communication is above reproach as we were involved in every phase of the sale of our home and the purchase of our new home. Bryan Hilts was especially helpful during the entire process of selling our home and buying a townhome.
Brian is the consummate professional and has a tremendous breadth of real estate knowledge. His background as a builder himself proved invaluable in multiple circumstances. When viewing a house Brian can instantly describe materials, construction methods and overall quality. His industry background allows him to articulate the pros and cons for a given neighborhood, house type and competitive environment. We had a protracted negotiation and Brian’s tenacity is what finally made the transactio…
Brian has been a tremendous help to marketing Greg Welch Construction homes and showing the quality of work we can provide. From video adds to print and open communication – We recieve the highest quality of promotion a builder in this market could ask for. Thanks Brian! -Anonymous