Testimonials
We chose Erin Martin with the Ladd Group to list our home. She exceeded our expectations multiple times over with her personal service and timely manner. A real go getter. We really appreciated all of her hard work and late hours she worked on our behalf. Superior service with a true professional group.
My husband and I decided we loved Oregon and wanted to start house hunting. Since we currently live out of country Alice sent us weekly updates of houses on the market that matched our criteria. When we came into town she rearranged her schedule to accommodate us. We were impressed by the effort she put into giving us all the information we asked for and when she didn’t know, she always found the answer. Looking for a home is time consuming so the weekly updates were very helpful in monitoring the market and being prepared to make a good offer. After closing Alice helped us with some issues when the seller’s agent couldn’t be bothered. We really appreciate Alice’s dedication to excellence and her caring attitude toward her clients. Thank you Alice, we love our new house.
We bought a home in 2017 and I found Alice randomly on a Web site and was so happy I did. She has bent absolutely over backwards in helping us find our dream home. She has been 100% clear about all facets of buying a home and carefully explained everything to us in full detail as we meandered in and out of the home buying process! We couldn’t have done it without her!
We bought a Single Family home in 2016 in Awbrey Butte, Bend, OR. Alice listened to our needs and wishes and found the perfect neighborhood. We have recently moved in and could not be happier! I would recommend her to all my friends.
My representative at the Ladd Group was Steve LaCrosse and in spite of talking with numerous firms and sales agents, he was the only one I felt comfortable enough to trust to represent me in a significant financial transaction. The characteristics that distinguish Steve from many is that he actually cares, listens, communicates honestly and with his intelligence, this allowed him to meet and overcome adversity in stride. After listening to my rambling about what I wanted and didn’t want, he synthesized this information into a workable plan to find me a home, which he did on day one, only because he had listened and kept re-checking his interpretations. I presented some unexpected challenges to Steve but, he just calmly assisted me in resolving all issues along the way and within 5 weeks I was living in Bend! I will never use anyone else for my real estate needs and I highly recommend The Ladd Group and specifically Steve LaCrosse as they are truly real estate professionals who get the job done. This is my 8th home and my best real estate purchase experience of them all!
We had an amazing experience with the Ladd Group. They were incredibly knowledgable of the local market and presented excellent data to help formulate the price point on our home. With them we were able to sell our home in 12 days, at an above asking price with multiple offers. Steve LaCrosse worked most directly with us and also helped us find our current home in addition to selling our home. He was accessible, hardworking and always had our vision and needs in mind. We highly highly recommend!
Alice Fairbairn was great to work with! It took us almost a year to find the right house and Alice was super helpful every step of the way. This was by far the best and the least stressful home purchase I’ve ever had. I can’t recommend her enough if you’re looking for a house.
Steve LaCrosse from the Ladd Group was a spectacular real estate agent. He took the time to get to know who we were and what we needed during the process. I felt like he cared about matching us up with the right property instead of just selling something. I’ve already recommended him to many people asking for agents who know the area from the view of a family member, not just that of a salesman.
Denise was very supportive and helpful during the house buying and selling process. She was knowledgeable; and her steady, low key style suited my likes and needs. I very much enjoyed working with her.
My experience with the Ladd Group has been superior, due in large part to the efforts of Alice Fairbairn. Alice has been a true professional, and a pure delight to work with, and one of the very few people I have worked with over the years who seemed to have a genuine interest in my needs, instead of just focusing on the sale. Her associate, Allison Wiggins was also a positive part of the process. The Ladd group is indeed fortunate to have these two professionals as members of their group.
Testimonials
Kim Chapin from the Ladd Group is awesome! Coming from out of state, we really needed an expert who could read our needs quickly and help to navigate details from long distance. Kim went beyond our expectations and has helped us to negotiate our way thru a complicated buy. Kim and the Ladd Group are top notch!
Brian and his team at the Ladd Group sold our home in Bend while we were in California. They took care of everything and we had a few hurdles pop up with the prepping of the house for sale, which they took in stride and worked around. Brian is very responsive and everyone on the team seems to do a super job. We would highly recommend the Ladd Group. On top of all that, after our property closed, we received a very nice gift from Brian in the mail – and we’ve NEVER received a “thanks for doing b…
This Ladd team is the most professional team of realtors I have ever dealt with. They are compassionate and detailed in every phase of the process and their communication is above reproach as we were involved in every phase of the sale of our home and the purchase of our new home. Bryan Hilts was especially helpful during the entire process of selling our home and buying a townhome.
Denise was very supportive and helpful during the house buying and selling process. She was knowledgeable; and her steady, low key style suited my likes and needs. I very much enjoyed working with her.
Denise Wyatt was amazing throughout the process of both selling our current home and purchasing our new home. She helped sell our home at the top of market value in about two weeks, and helped us negotiate a number of changes and upgrades in our new construction home purchase. Other members of the Ladd group also were very helpful and responsive. We have bought and sold many homes over the last 25 years and Denise and the Ladd group team have been the best we’ve worked with.
Brian and his team exceeded our expectations and had to put up with a some difficult situations (through no fault of theirs) while we sold the home. They also managed to sell our home while we were completely absentee – in California. They shot and produced a FANTASTIC marketing video, which I think really helped and everyone at the Ladd Group was responsive and helpful. Highly recommended to anyone looking to buy/sell in Bend OR area. -Tim
We had an amazing experience with the Ladd Group. They were incredibly knowledgable of the local market and presented excellent data to help formulate the price point on our home. With them we were able to sell our home in 12 days, at an above asking price with multiple offers. Steve LaCrosse worked most directly with us and also helped us find our current home in addition to selling our home. He was accessible, hardworking and always had our vision and needs in mind. We highly highly recommend!…
My wife and I could not have been more pleased with the work that Brian and the Ladd Group performed with the sale of our home, and the purchase of our new one! Not only was the listing of our home really well done, but the execution was incredibly impressive. The house sold in one week for over asking! Our needs were somewhat complex as well, with the sale/purchase simultaneous, and Brian’s teammate Lily Leedom worked daily with us to find our new home. Lily was diligent in learning our prefer…
I have completed numerous transactions with Brian over the last few years. He is a true professional that can be counted on for his honesty and integrity. His wealth of experience and dedication to his profession is unmatched. I highly recommend him to anyone seeking help with their real estate needs. -Anonymous
We chose Erin Martin with the Ladd Group to list our home. She exceeded our expectations multiple times over with her personal service and timely manner. A real go getter. We really appreciated all of her hard work and late hours she worked on our behalf. Superior service with a true professional group.