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    I worked with Jaclyn Oakland from The Ladd Group in Bend, Oregon. Fabulous! Very bright, caring, any questions you have about real estate and the local area she can answer. Very motivated, but not pushy. Went out of her way to help. Also, very kind, and easy to be around!

    Cynthia Brine

    We chose Erin Martin with the Ladd Group to list our home. She exceeded our expectations multiple times over with her personal service and timely manner.  A real go getter. We really appreciated all of her hard work and late hours she worked on our behalf. Superior service with a true professional group.


    J.M.  11/11/18

    My husband and I decided we loved Oregon and wanted to start house hunting. Since we currently live out of country Alice sent us weekly updates of houses on the market that matched our criteria. When we came into town she rearranged her schedule to accommodate us. We were impressed by the effort she put into giving us all the information we asked for and when she didn’t know, she always found the answer. Looking for a home is time consuming so the weekly updates were very helpful in monitoring the market and being prepared to make a good offer. After closing Alice helped us with some issues when the seller’s agent couldn’t be bothered. We really appreciate Alice’s dedication to excellence and her caring attitude toward her clients. Thank you Alice, we love our new house.

    Kelly Webb

    We bought a home in 2017 and I found Alice randomly on a Web site and was so happy I did.  She has bent absolutely over backwards in helping us find our dream home.  She has been 100% clear about all facets of buying a home and carefully explained everything to us in full detail as we meandered in and out of the home buying  process!  We couldn’t have done it without her!

    Douglas Lober

    We bought a Single Family home in 2016 in Awbrey Butte, Bend, OR. Alice listened to our needs and wishes and found the perfect neighborhood. We have recently moved in and could not be happier! I would recommend her to all my friends.

    Jim Imper

    My representative at the Ladd Group was Steve LaCrosse and in spite of talking with numerous firms and sales agents, he was the only one I felt comfortable enough to trust to represent me in a significant financial transaction. The characteristics that distinguish Steve from many is that he actually cares, listens, communicates honestly and with his intelligence, this allowed him to meet and overcome adversity in stride. After listening to my rambling about what I wanted and didn’t want, he synthesized this information into a workable plan to find me a home, which he did on day one, only because he had listened and kept re-checking his interpretations. I presented some unexpected challenges to Steve but, he just calmly assisted me in resolving all issues along the way and within 5 weeks I was living in Bend! I will never use anyone else for my real estate needs and I highly recommend The Ladd Group and specifically Steve LaCrosse as they are truly real estate professionals who get the job done. This is my 8th home and my best real estate purchase experience of them all!


    We had an amazing experience with the Ladd Group. They were incredibly knowledgable of the local market and presented excellent data to help formulate the price point on our home. With them we were able to sell our home in 12 days, at an above asking price with multiple offers. Steve LaCrosse worked most directly with us and also helped us find our current home in addition to selling our home. He was accessible, hardworking and always had our vision and needs in mind. We highly highly recommend!

    Justin & Mary

    Alice Fairbairn was great to work with! It took us almost a year to find the right house and Alice was super helpful every step of the way. This was by far the best and the least stressful home purchase I’ve ever had. I can’t recommend her enough if you’re looking for a house.


    Steve LaCrosse from the Ladd Group was a spectacular real estate agent. He took the time to get to know who we were and what we needed during the process. I felt like he cared about matching us up with the right property instead of just selling something. I’ve already recommended him to many people asking for agents who know the area from the view of a family member, not just that of a salesman.


    Denise was very supportive and helpful during the house buying and selling process. She was knowledgeable; and her steady, low key style suited my likes and needs. I very much enjoyed working with her.



    Kim Chapin from the Ladd Group is awesome! Coming from out of state, we really needed an expert who could read our needs quickly and help to navigate details from long distance. Kim went beyond our expectations and has helped us to negotiate our way thru a complicated buy. Kim and the Ladd Group are top notch!